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RESUME

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Professional ​
info​​

ICAGILE CERTIFIED EXPERT - AGILE COACHING® | CERTIFIED TEAM COACH® | CERTIFIED ENTERPRISE BUSINESS AGILITY STRATEGIST® | CERTIFIED TEAMS TRANSFORMATION COACH® | ICAGILE AUTHORIZED INSTRUCTOR® | ICAGILE CERTIFIED PROFESSIONAL - BUSINESS AGILITY FOUNDATIONS® | ICAGILE CERTIFIED PROFESSIONAL - AGILE COACHING® | ICAGILE CERTIFIED PROFESSIONAL - AGILE TEAM FACILITATION® | ICAGILE CERTIFIED PROFESSIONAL - AGILE PRODUCT OWNER® |CERTIFIED SCRUM MASTER® | CERTIFIED SCRUM PRODUCT OWNER® | CERTIFIED SCRUM PROFESSIONAL® | PMI AGILE CERTIFIED PRACTITIONER ® | CONTENEO CERTIFIED COLLABORATION ARCHITECT | SAFe® 5.0 PROGRAM CONSULTANT | CERTIFIED AGILITY HEALTH FACILITATOR® |

I am a highly successful agile professional with extensive experience guiding global organizations in defining and implementing processes, models, and standards that align technology investments with overall business goals.

Agile professional with strength in coaching and leading business agility transformations, supporting technical, project management, and leadership teams in adopting agile practices, processes and frameworks / Scrum, XP, Kanban, that deliver strong business results.

Equally skilled in building trust and collaboration among teams, I have a successful track record of delivering business value by leading large organizational transformations and leveraging agile best practices to deliver critical projects on time and within budget.


Deliver Business Value By:

  • Leading Large Organizational Transformations

  • Coaching and Enabling Organizations to Adapt Agile Approaches

  • Leveraging Agile Best Practices to Deliver Critical Projects

  • Mentoring Teams in Improving and Standardizing Processes

  • Selecting, Implementing and Leading Adoption of Tools across Systems Development and Project Management Lifecycles

  • Delivering Agile and Project Management Training

  • Communicating Value-Proposition of SCRUM, Kanban, and XP Methods

  • Building Strategic Relationships across an Enterprise to Positively Influence Change and Continuous Improvement
     

Skills

Agile Coaching

Agile Team Facilitation

SCRUM

Team Development

Process Improvement

Meeting Facilitation

Leadership Development

Agile Transformation

KanBan

Agile Portfolio Management

DevOps

Continuous Improvement

Continuous Integration

Continuous Delivery

Mob Programming

Software Craftsmanship

Refactoring

Emergent design

PMO Management

Agile & Project Management Training

Organizational Transformations

Agile Best Practices

Vendor Management

Software Development

Work​
experience​

Sr. Agile Coach, Trainer and Community Development Lead

Accenture | SolutionsIQ

Mar 2017 – Present

San Francisco Bay Area

As Community Development Lead, I build and maintain cohesive, lasting relationships within Accenture | SolutionsIQ organization. I spend dedicated time advocating for and fostering our culture and community. Creating experiences and opportunities to bring teams of distributed people together to unlock the magic of our community to do great things.

As a coach and trainer I partner with our clients in developing a strategy for achieving business agility. Including adoption for teams across multiple sites in the US and Internationally. As part of that partnership I have developed and delivered team, product, and leadership training and workshops, to build the knowledge and skills required to successfully transform the organization. To support the execution of the transformation I have coached teams, Scrum Masters, Product Owners, team leaders and executives on Agile values and principles to foster continuous improvement. I have coached and mentored teams, leading them to become more self-organized, transparent and to build strong ownership, decision making, and conflict resolution skills. The key to executing any transformation is to foster an agile culture. I have helped by championing cultural change and through collaboration with other coaches to develop plans and techniques that advance an organization's transformation.​

IT PMO Manager

American Academy of Ophthalmology

Aug 2010 – Oct 2016

San Francisco, CA

Reporting directly to the Vice President of IT, promoted and given full responsibility for building the Agile Project Management Office (PMO), developing and evolving PMO processes and policies, expanding agile capabilities across the organization. Coached and mentored project managers and cross-functional project teams including internal resources, third-party contractors and vendors. 
Established and evolved the Agile Project Management Office (PMO) as a strategic partner to the association.
Trained, coached, mentored, and developed 40 product owners.
Led the deployment and adoption of Kanban Framework, Extreme Programming (XP) methods, and Jira software that provided more flexible planning options, optimized teams’ output and focus, increased transparency throughout the development life cycle, and improved software value.
Built and coached a team of Scrum masters who enabled teams to successfully deliver a portfolio of 50 high-profile enterprise projects yearly with a strong impact on members using scaled agile practices such as Scrum of Scrums and coordinated releases.

 

IT Project Manager & Scrum Master

American Academy of Ophthalmology

Nov 2006 – Aug 2010

San Francisco, CA

Recruited as a team member of 2 project managers to drive the full lifecycle delivery of projects across a portfolio of new and existing applications. Managed efforts of up to 9 internal / contract staff and 4 vendors.
Led high-profile projects teams in delivering over 50 projects yearly with a 100% success rate and a 95% on-time delivery rate.
Introduced and led the adoption of agile practices across development and project management organizations, and Scrum that reduced time-to-market and costs.
Replaced a third-party application with a state-of-the-art Meeting Registration System that reduced customer call time by 30%, slashed number of calls per hour by 13%, and increased velocity of online registrations by 40%.
Assumed role as Scrum Expert for Scrum teams and product owners.
Facilitated the successful delivery of the 1st agile project for the association, and subsequently a year-long, multimillion-dollar project.
Held critical role in piloting agile best practices for the development of web-based system for the International Global Alliance Group that reduced delivery time frame by 50%. 
Enabled IT team to leverage Scrum for the largest program in the history of association to replace main enterprise TIMMS association management software with Personify.

Frameworks

SCRUM

KanBan

Extreme Programing (XP)

SAFe

Scrum @ Scale

Modern Agile

Certifications
  • IC Agile Certified Expert - Agile Coaching®

  • Certified Team Coach®

  • Certified Enterprise Business Agility Strategist®

  • Certified Teams Transformation Coach®

  • IC Agile Authorized Instructor®

  • IC Agile Certified Professional - Business Agility Foundations®

  • IC Agile Certified Professional - Agile Coaching®

  • IC Agile  Certified Professional - Agile Team Facilitation®

  • IC Agile Certified Professional - Agile Product Owner®

  • Certified Scrum Master®

  • Certified Scrum Product Owner®

  • Certified Scrum Professional®

  • PMI Agile Certified Practitioner ®

  • Certified Collaboration Architect® 

  • SAFe® 5.0 Program Consultant

  • Certified Agility Health Facilitator® 

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